Technical Writer m/w/d, Basel-Stadt For our Pharma client in Basel, we are looking for a Technical Writer, who excels in creating clear, structured documentation from complex processes, and who is highly detail-oriented and strategic
Projects you will work on: - Portfolio Management & Strategy: Documenting how the Center of Excellence (CoE) organizes and drives core operations and portfolio strategy, and the lifecycle of AI/ML projects from intake to value realization.
- Contracts, Procurement & Licensing (CPL): Mapping standardized contract workflows and centralized project intake tools to streamline interactions with Global Procurement.
- Strategic Supplier & Vendor Management: Detailing interactions for procurement and vendor management, including specialized GPU/Cloud compute provider onboarding
- Learning & Development (L&D): Documenting the global CoE training matrix and automated system-based training processes.
- Operational Guidelines (DOG): Creating content for a centralized "Policy Hub" to house all policies.
- Financial Operations: Documenting cloud and software spend management, time reporting, and financial WBS strategies
Key Responsibilities - Process Documentation & Visualization: Capture and formalize end-to-end operational processes, ensuring all steps are logical, transparent, and easy to follow.
- Roles & Responsibilities (RACI): Clearly define "who does what" within each process to ensure accountability
- Content Standardization: Ensure all documentation follows a unified structure and tone, aligning with the broader vision.
- Stakeholder Engagement: Interview subject matter experts (SMEs) across Portfolio, Finance, and L&D to extract technical knowledge and translate it into user-friendly guides.
- Asset Maintenance & Governance: Regularly update the "Policy Hub" and process repositories to reflect the most current operational standards
Must Haves: - Bachelor's degree in Technical Writing, Communications, English, or a related field (e.g. Documentation/ Process Management)
- 3-5 years of experience, ideally within Healthcare Life Sciences (HCLS) or a Software Engineering environment.
- Technical Writing Expert: Exceptional ability to translate complex operational and manual processes into clear, actionable, and persuasive documentation for diverse audiences.
- Documentation-as-Code Practitioner: Familiarity with Markdown, version control (e.g., Git/GitHub/GitLab), and static site generators.
- You understand that "code" isn't just for software - it's for sustainability.
- Detail-Oriented Architect: A focus on precision and the ability to map intricate workflows involving budget planning, procurement, and informatics operations into logical, modular assets within the framework.
- Strategic Execution: A systems-thinker who can understand high-level operational strategy and convert it into tactical documentation assets that drive user adoption and "One Source of Truth" integrity.
- Agility & Collaborative Fluency: Comfortable working in a dynamic, fast-paced environment and managing multiple documentation workstreams simultaneously. You are an expert at leveraging Google Workspace for real-time collaboration while maintaining the architectural rigor of a code-based documentation system.
- English fluent
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