Join Crew Control and help orchestrate crew rosters for cabin and cockpit crews—from the moment rosters are published right up to flight day. As part of a 30-strong team, with state-of-the-art crew management tools, you’ll monitor, analyze and proactively resolve roster challenges around the clock in dynamic 24/7 operation.
Start: January 01, 2026 or upon agreement
You may apply in English or German
Tasks
Our mission: the right crew on the right aircraft at the right time.
We seek a flexible, resilient team player with strong interpersonal and analytical skills, confident in interpreting duty rules and making data-based decisions in a dynamic environment.
- Continuously monitor all SWISS flights to ensure crew resources are used efficiently and in compliance with legal and contractual requirements
- Assign standby crews and communicate roster changes promptly
- Foster strong cooperation with crew members, line and fleet management, and colleagues
- Oversee crew training and coordinate necessary reassignments within the roster period
- Handle crew inquiries regarding rosters, flight time limitations, and travel documents, ensuring proper updates in crew management systems
- Analyze system performance and provide feedback to responsible stakeholders and system providers
- Contribute to departmental and cross-functional projects as required
Requirements
- Completed vocational training or academic degree with at least three years of professional experience, ideally in airline operations or the aviation industry
- Strong verbal and written communication skills
- Ability to manage complex and unpredictable situations under pressure
- Analytical mindset with creative problem-solving abilities
- Confident decision-maker with a proactive, hands-on attitude
- Strong organizational skills and the ability to prioritize under tight deadlines
- Proficient in using the MS Office suite
- High level of commitment and flexibility, with readiness to work in a 24-hour shift operation (initially between 05:00 and 23:00; later including occasional night shifts)
- Fluency in German and English, both spoken and written
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
About Swiss International Air Lines AG
Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.
