Our common goal is to make each customer`s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Be part of our vibrant team based in Basel and gain an in-depth insight into the world of aviation during your internship.
Starting date: November 01, 2025
You may apply in English or German
Tasks
As a part of B2B Servicing CH Team, your role is to provide support in the area of Travel Agency and Group Booking Support. Furthermore, you will become the right hand of the Team Leads and deep dive into Leadership experience.
- Support the Team Lead in the disciplinary and functional leadership of the B2B Servicing CH team in BSL
- Assist in the regular reporting and analysis tasks and further administrative duties
- Actively monitors and identifies further improvement potential of the B2B servicing processes and acts as interface to the Global B2B Servicing Competence Center in cooperation with internal and external stakeholders
- Coordinates cross-team communication, meetings and workshops
- Participation in various projects to ensure that the sales servicing needs are considered in all products and processes
- Expand your aviation horizons and exchange with various departments (Sales, Marketing, B2C) in order to understand concepts, objectives and approaches of SWISS and LHG
Requirements
We are looking for a colleague eager to get an insight into the fascinating aviation world, where a job turns into a lifetime adventure and the first footprint is guaranteed.
- Workload Specification: For this position, a 100% workload is preferred.
- HF diploma, Bachelor’s, Master’s students or graduates (HF diploma & Bachelor’s students must have completed at least three semesters)
- Motivated by and interested in the aviation industry
- Good knowledge of German and English
- Very good knowledge of MS Office (Word, Excel, PowerPoint)
- High level of personal initiative, fast perception and high motivation
- Excellent interaction and communication skills
- Flexibility and ability to work in a team
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
About Swiss International Air Lines AG
Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.
